Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to Hearth & Haven! The terms "we", "us" and "our" refer to Hearth & Haven. Hearth & Haven operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Hearth & Haven is powered by Shopify, which enables us to provide the Services to you.
These terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment and shipping information. You represent and warrant that all information you provide is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all activity associated with your account. You may not transfer, sell, assign or license your account to another person.
SECTION 2 - OUR PRODUCTS
We make reasonable efforts to provide accurate representations and descriptions of our products. However, colors, appearance and other details may vary depending on the device, screen settings or display used to view our store.
We do not guarantee that the appearance or quality of products purchased will exactly match how they appear on your screen.
Product descriptions, pricing, availability and other information may be changed at any time without notice. We reserve the right to discontinue any product at any time and may limit quantities offered to any person, geographic region or jurisdiction.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Hearth & Haven reserves the right to accept or decline your order for any lawful reason at our discretion.
Your order is not accepted until payment has been successfully processed and we confirm your order.
Please review your order carefully before submitting it. Cancellation requests may only be accommodated before an order has entered processing or fulfillment. Once an order has been fulfilled or shipped, it may no longer be canceled.
If we cancel, reject or make a significant change to an order, we will attempt to notify you using the email address, billing information or phone number provided with the order.
Purchases are subject to our Return and Refund Policy, available on our website.
You represent and warrant that your purchases are for personal or household use and not for unauthorized commercial resale or export.
SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged will be the price shown at the time your order is placed and will appear in your order confirmation.
Unless otherwise stated, posted prices may not include taxes, shipping, handling, customs or import charges.
We may periodically offer promotions that are subject to separate terms and conditions. If promotional terms conflict with these Terms, the promotional terms will apply to that promotion.
You agree to provide current, complete and accurate purchase, payment and account information for all transactions.
You represent and warrant that payment information you provide is accurate and that you are authorized to use the payment method provided.
SECTION 5 - SHIPPING AND DELIVERY
Delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by shipping carriers, customs processing, weather, supplier delays or events outside of our reasonable control.
Customers are responsible for providing an accurate and complete shipping address. Hearth & Haven is not responsible for delays or delivery issues caused by incorrect information provided at checkout.
For additional details regarding shipping times, costs and delivery, please review our Shipping Policy.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including trademarks, branding, text, images, graphics, videos, audio, product content and website design, are owned by Hearth & Haven, its affiliates, licensors or the applicable content owners and may be protected by intellectual property laws.
These Terms permit you to use the Services for personal, non-commercial purposes only.
You may not reproduce, distribute, modify, republish, display, download, store or transmit materials from the Services without permission from the applicable rights holder, except as permitted by law.
Hearth & Haven names, logos, product names, designs and slogans may not be used without prior written permission.
Shopify's trademarks and intellectual property remain the property of Shopify or its applicable owners.
SECTION 7 - OPTIONAL TOOLS
We may provide access to tools, applications or services offered by third parties that we do not control.
Such tools are provided "as is" and "as available" without warranties or endorsements from Hearth & Haven.
Your use of third-party tools is at your own discretion and risk. You should review the applicable third-party terms and policies before using those services.
We may introduce new tools, features or services in the future, and such features will also be subject to these Terms.
SECTION 8 - THIRD-PARTY LINKS
Our Services may contain links to third-party websites, services or content.
We are not responsible for reviewing or evaluating the accuracy, content, security or practices of third-party websites.
If you access third-party websites or services, you do so at your own risk. Please review their policies and terms before completing transactions or providing personal information.
Questions regarding third-party products or services should be directed to the applicable third party.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Hearth & Haven is powered by Shopify, which enables us to provide the Services to you.
Any purchases made through our store are transactions directly between you and Hearth & Haven.
Shopify is not responsible for products purchased from Hearth & Haven or for injuries, losses, disputes or damages relating to transactions made through our store, except where required by applicable law.
SECTION 10 - PRIVACY POLICY
Personal information we collect through the Services is governed by our Privacy Policy, which is available on our website.
Because our store is hosted by Shopify, Shopify may collect and process information relating to your access to and use of the Services in order to provide and improve its services.
Information you provide may be shared with Shopify and other service providers that assist us in operating our store, processing payments, fulfilling orders, providing customer service and operating related services.
Please review our Privacy Policy for additional information.
SECTION 11 - FEEDBACK
If you submit reviews, feedback, ideas, suggestions, photos or other content to Hearth & Haven, you grant us permission to use, reproduce, modify, publish, distribute and display that content for purposes related to operating, improving and promoting our Services, subject to applicable law.
You represent that you own or have permission to provide any content you submit.
You agree not to submit content that violates another person's copyright, trademark, privacy or other legal rights.
We may remove content that we determine violates these Terms or applicable law.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on our website may contain errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery estimates or availability.
We reserve the right to correct errors, update information or cancel affected orders when information is inaccurate, subject to applicable law.
SECTION 13 - PROHIBITED USES
You may use the Services only for lawful purposes.
You may not use the Services to:
• Violate applicable laws or regulations.
• Infringe intellectual property or privacy rights.
• Harass, threaten, abuse or harm another person.
• Submit false or misleading information.
• Transmit malware, viruses or malicious code.
• Attempt to interfere with or bypass security measures.
• Collect personal information from others without authorization.
• Send spam, phishing messages or unauthorized solicitations.
• Impersonate another person or organization.
• Scrape, copy or exploit the Services in violation of applicable law or these Terms.
We reserve the right to restrict or terminate access to the Services if these Terms are violated.
SECTION 14 - AUTOMATED AGENTS
We may restrict or control automated software, bots, agents or other automated systems that access or interact with our Services.
Automated systems must comply with applicable law, these Terms and any technical measures we use to protect the Services.
Automated tools may not misrepresent themselves as human users, circumvent CAPTCHAs or bypass measures designed to restrict automated access.
SECTION 15 - TERMINATION
We may suspend or terminate access to the Services if you violate these Terms, engage in fraudulent activity or misuse the Services.
Any payment obligations or provisions that should reasonably survive termination will continue to apply after termination.
SECTION 16 - DISCLAIMER OF WARRANTIES
To the fullest extent permitted by law, the Services and products are provided on an "as is" and "as available" basis.
We do not guarantee that the Services will always be uninterrupted, secure, error-free or available.
Certain jurisdictions do not permit limitations or exclusions of particular warranties, so some of these limitations may not apply to you.
SECTION 17 - LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Hearth & Haven and its service providers will not be liable for indirect, incidental, special, consequential or punitive damages arising from your use of the Services or products purchased through the Services.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
SECTION 18 - INDEMNIFICATION
To the extent permitted by law, you agree to indemnify and hold harmless Hearth & Haven and its service providers from third-party claims, damages or liabilities arising from your violation of these Terms, violation of applicable law or misuse of the Services.
SECTION 19 - SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law and the remaining provisions will remain in effect.
SECTION 20 - WAIVER; ENTIRE AGREEMENT
Failure by Hearth & Haven to enforce any provision of these Terms does not constitute a waiver of that provision.
These Terms, together with the policies posted on our website, constitute the agreement between you and Hearth & Haven regarding use of the Services.
SECTION 21 - ASSIGNMENT
You may not transfer or assign your rights or obligations under these Terms without our prior written consent.
We may assign or transfer our rights or obligations where permitted by applicable law.
SECTION 22 - GOVERNING LAW
These Terms of Service and any agreements relating to the Services will be governed by applicable federal law and the laws of the jurisdiction where Hearth & Haven is based, without limiting any consumer rights that apply under applicable law.
SECTION 23 - HEADINGS
Section headings are included for convenience only and do not affect the interpretation of these Terms.
SECTION 24 - CHANGES TO TERMS OF SERVICE
We may update or modify these Terms from time to time.
The current version will be posted on this page. Where required by law, we will provide notice of material changes.
Your continued use of the Services after updated Terms become effective constitutes acceptance of those updated Terms.
SECTION 25 - CONTACT INFORMATION
Questions regarding these Terms of Service can be sent to:
Hearth & Haven
Email: aalyantariq2008@gmail.com
Phone: 227-292-0789
Address:
207 E Argyle St
Rockville, MD 20850
United States